A case manager can be an invaluable member of the treatment team and assists with expediting services and coordinating care. Case management services are most effective when the case manager works as the liaison person between the client, attorneys, physicians, payer source, employer and other service providers.
The goal of the case manager is to assist the client in receiving quality care, and help them to achieve his or her maximum level of functioning.
The Commission for Case Management Certification (CCMC) defines case management as a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client’s health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes.
Med-Legal Healthcare Consultants provide case management services based on the level of assistance needed or requested. This can be as simple as attending a one time medical appointment with the client to receive an updated status, or being called in to assist with coordination on a catastrophic case.